Privacy Policy
Privacy Policy – Hawke's Bay Roofing Solutions
At Hawke's Bay Roofing Solutions, we value your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, and protect your information when you interact with us.
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1. Information We Collect
We may collect personal information including your name, phone number, email address, and property details when you:
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Make an enquiry or request a quote.
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Engage our roofing services.
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Subscribe to newsletters or updates.
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Use our website contact form.
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2. How We Use Your Information
Your personal information is used to:
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Provide quotes, services, and customer support.
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Communicate updates, service information, or special offers (where you have opted in).
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Improve our website, services, and customer experience.
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Comply with legal obligations.
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3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted third-party contractors or service providers only where necessary to complete your roofing project or as required by law.
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4. Data Storage & Security
We take all reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Digital information is stored securely, and any physical documents are kept in locked facilities.
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5. Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, contact us via email or phone
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6. Website & Cookies
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
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7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legislation or business practices. The latest version will always be available on our website.